SOIRÉE
Product & Service Design · L'Oréal Brandstorm 2026

Discover your scent through every sense.

Fragrance is deeply personal, yet choosing one is mostly guesswork. A multi-sensory discovery system that turns sampling into a confident, accessible decision, built around touch, taste, and test.

Hero — the Soirée kit
01
Overview

Fragrance is personal, but discovery is broken.

Soirée was our response to the L'Oréal Brandstorm 2026 challenge. Fragrance is one of the most emotional categories in beauty, tied to identity, memory, and self-expression, yet the way people discover it does not support confident decisions, especially in a luxury context where expectations are high. Where L'Oréal Luxe brands already use AI quizzes to personalise selection, Soirée starts at the next step: it turns sampling into an experience-driven, accessible decision that builds conviction, not just a recommendation. I led the UX research and the product design that shaped the concept.

Brief

L'Oréal Brandstorm 2026

Year

2026

My role

Lead UX Researcher & Product Designer

Team

Catherine Martin, Sara Sanwal, Karla Victoria Maiden-Vazquez

Deliverables

UX ResearchConcept DesignProduct DesignBusiness CaseApp Concept
02
Research

The gap was not just choice. It was confidence, access, and follow-through.

Blind discovery is costly and, for many people, not even possible. The research made both problems measurable.

Sources

Quantitative survey · 104 participantsAsia, North America & EuropeDesk researchThe Brandstorm brief

Findings · the numbers

€340

spent on regretted fragrance purchases over three years

85%

still rely on traditional in-store sampling

72%

want a more meaningful discovery experience

1 in 5

live with some form of smell disruption

In their words

“I want a discovery experience that helps me emotionally connect, something that lets me understand how it makes me feel.”

Survey participant

From pattern to decision

010203
Patterns

Blind buying

People choose almost entirely on guesswork, with no way to trial a fragrance before they commit.

A single-sense category

Discovery relies on smell alone, leaving the 1 in 5 with some form of smell disruption no way in.

Guidance stops at checkout

A fragrance performs differently with skin, mood, and occasion, but advice doesn't follow the purchase.

Decisions

Confidence before purchase

Test lets people trial the actual fragrance on skin first, so the decision is informed, not hopeful.

Multi-sensory discovery

Taste and touch build a felt, emotional connection to a scent that doesn't depend on smell at all.

Ongoing support, in-app

The digital companion guides wear, performance, and reapplication long after the sale.

03
The Challenge

How might we create an immersive fragrance discovery experience that builds confidence in decision-making, while remaining accessible beyond smell?

Solving discovery meant designing for the whole arc: choosing with confidence, performing beyond the purchase, and belonging regardless of how well you smell.

04
The Insight

Soirée doesn't replace smell.

It lets every sense have a seat at the table.

If scent alone leaves people uncertain, and excludes those who can't rely on it, then discovery shouldn't rest on a single fragile signal. Bringing touch and taste alongside scent gives people more than one way to understand a fragrance, builds the confidence that recommendations can't, and makes the category accessible to far more people. Three principles guided the design from there.

01

Engage more senses

Translate a fragrance into touch and taste so a decision rests on real, felt experience, not a single sense or a screen.

02

Build confidence

Guide people through scent, with cues they can trust, so discovery feels assured rather than like a gamble.

03

Design for access

Offer emotional proxies for people who can't rely on smell, so inclusion is built in, not bolted on.

05
The Concept · Soirée

One kit, three senses: Touch, Taste, and Test.

Soirée is a multi-sensory discovery system that guides people from discovery to real-life use, layering a physical and digital experience that builds confidence not just in choosing a fragrance, but in experiencing and wearing it.

The Soirée kit — packaging & contents
Click to zoom

The experience, end to end

01

The kit arrives

Three fragrances to discover, ordered online or gifted.

02

Prime

A QR soundscape sets the mood before anything opens.

03

Touch

A texture translates the fragrance's mood into feeling.

04

Taste

The pyramid bag dissolves top, heart, and base in order.

05

Test

The sample vial goes on skin, with full sensory context.

Decide with confidence. From here, the digital companion takes over.

The three senses, up close

01

Touch

Selected natural materials and textures translate the fragrance's mood into physical sensation: softness, warmth, boldness, or lightness. An immediate, non-olfactory way in.

02
🍵

Taste

A biodegradable pyramid infusion bag lets people taste a fragrance's top, heart, and base notes dissolve in sequence, primed by a short audio soundscape from the QR on the tag.

03
🧪

Test

The sample vial goes on last. Instead of guessing, people experience the scent with full sensory context and decide with confidence.

The bag is made of biodegradable, plant-based mesh, with ingredients combined in a single chamber. Infusion is controlled through particle size, surface area, and ingredient density and solubility. Using Lancôme La Vie Est Belle as an example, the teabag replicates the fragrance's three-act structure in food-grade soluble particles. To be clear, this evokes the scent's note structure as taste, it is not the perfume itself.

Top note

A volatile top of pear and blackcurrant, the first thing you taste.

Heart note

A soft iris heart that emerges as the infusion settles.

Base note

A warm base of vanilla and patchouli that lingers last.

Each layer is stratified to dissolve in sequence. Infusion rate is governed by particle size, surface-area-to-volume ratio, and solubility differential, so each note releases in the same temporal order it would on skin. Over 10 to 15 minutes the cup evolves, making the invisible architecture of a fragrance something you can watch and taste in real time. The packaging is fully biodegradable, with no lasting waste by design.

Step 1 — Touch (texture element)touch
Step 2 — Taste (pyramid bag)infuse
Step 3 — Test (sample vial)test

Product design · what I made

I led the product design that shaped Soirée, the kit architecture, the packaging, and the way the three steps unfold in the hand. The goal was to make an abstract, multi-sensory idea feel real and premium enough for judges and stakeholders to understand at a glance.

06
The Digital Companion

Guidance that continues after the purchase, not just before it.

The companion is built into existing L'Oréal Group brand apps, no new platform to maintain. Once the Soirée kit is purchased it is automatically registered in the user's profile, unlocking a guided testing experience for each fragrance sample. The same system can extend to any full-size fragrance purchase, so structured guidance reaches beyond the kit.

Digital companion — app screens & wearable
Click to zoom

Context-aware daily wear

Uses location, temperature, and mood as inputs to deliver daily recommendations, answering how to wear a fragrance, not just which to pick.

Understand performance

Surfaces longevity, ingredients, and sillage so people can read projection as subtle, moderate, or strong, answering everyone who wanted to understand how a fragrance evolves.

Wear & reapply guidance

Visual guidance on where and how to apply and layer, plus reapplication reminders based on wear time and conditions, across phone and wearable.

The emotional journey

Tentative startGuided testingConfident wearFragrance wardrobe

The companion reduces decision fatigue at the start, structures the testing, and organises purchases into a personalised wardrobe, turning a one-time product into an ongoing relationship.

07
Business Case & Validation

Built to launch, built to scale, and ready to be tested.

The business case

Launch

+

Runs on existing L'Oréal operations and brand apps, no new infrastructure.

+

Infusion outsourced to food-grade pyramid-bag makers for compliance.

+

QR audio scales globally with no physical production cost.

Scale

+

Modular across L'Oréal Luxe brands and touchpoints: in-store, e-commerce, PR kits, campaigns.

+

The companion extends to every fragrance purchase.

+

Grows from a one-time product into an ecosystem-level solution.

Economics

+

€45–75 retail price range, around €55 at launch.

+

≈ €22 cost of goods.

+

≈ 60% gross margin, in line with luxury beauty.

How I'd validate it next

Soirée is a concept built on strong research, and the honest next step is to test the riskiest assumptions before scaling. I'd want to know whether the multi-sensory experience genuinely changes confidence, not just whether people enjoy it.

Test 01

Does taste build confidence?

Run the full kit with real users and compare decision confidence against standard sampling, the core claim to prove.

Test 02

Does it work without smell?

Test with people who have anosmia or hyposmia to check whether touch and taste are genuine proxies, not decoration.

Test 03

Is the note translation legible?

Validate with L'Oréal R&D that the top, heart, and base structure reads clearly in taste, the biggest technical unknown.

Conversion & sales

Sample-to-purchase conversion rate, increase in full-size fragrance sales, and average order value.

Impact

Reduction in unused or returned products, and adoption among users with sensory limitations.

Engagement & experience

QR scan rate for audio activation, and digital-companion usage measured by interaction and retention.

Retention & loyalty

Repeat purchase rate, cross-fragrance adoption (wardrobe behaviour), and customer lifetime value uplift.

Where it landed

Soirée didn't make the Brandstorm 2026 selection. The work still earns its place here: a 104-person study across three regions, a concept grounded in real material logic, and a validation plan I'd run tomorrow if the pilot existed. What it taught me is in the reflection below.

08
My Role & Reflection

What I owned.

UX research

I led the 104-participant study across Asia, North America, and Europe, turning the findings into the confidence-and-access insight at the core of Soirée.

Product design

I led the product design for Soirée, shaping the kit, the packaging, and how the three sensory steps unfold in the hand.

Collaboration

I worked alongside Sara Sanwal and Karla Victoria Maiden-Vazquez, leading the research and product design while sharing the broader concept work.

What I'd carry forward.

Soirée pushed me to design for a sense you cannot show on a screen, which forced a different kind of rigour. Translating scent into touch and taste meant the concept had to be grounded in real material and chemistry logic, not just a nice story, and that taught me how much credibility a bold idea borrows from being genuinely feasible.

It also reframed accessibility for me. Designing for the one in five people who can't fully rely on smell wasn't a side feature, it made the whole concept stronger. I now start from who a category leaves out, because that's often where the most original design moves are hiding.

You can't smell a screen. Soirée gives every sense a seat at the table.

2026 ® CATHERINE MARTIN

Designing services by day 🌞 dancer after hours 💃🏽

2026 ® CATHERINE MARTIN

Designing services by day 🌞 dancer after hours 💃🏽